TimeDO (“we”) collects user information on this website (timedo.jp) to the extent necessary to operate the services we provide, such as newsletter registration, event reservations, volunteer registration, artwork inquiries, and other inquiries. We pay the utmost attention to the protection of personal information, and handle its collection, storage, and use appropriately within the scope of the stated purposes. Our approach to personal information is set out in the policy below.
1. What Is Personal Information
In this policy, personal information means information provided by users through this site — such as name, address, phone number, email address, or other descriptions — that can identify an individual user, as well as numbers or codes belonging to an individual that can identify them. Information that cannot identify an individual on its own, but can easily be cross-referenced with other information to identify an individual, is also included.
2. Purposes of Collection and Use
- Responding to inquiries.
- Receiving and handling applications for events we organize or support.
- Receiving and handling applications from volunteers we recruit.
- Sending email newsletters and direct mail about TimeDO.
- Sending email newsletters and direct mail about events we organize or support.
3. Cookies
We use cookies to save user settings and improve convenience, to maintain and protect sessions for security, and to understand visit counts, usage patterns, and audience size in order to provide better services. Users may choose whether to accept cookies; however, if cookies are refused, some parts of the service, such as those requiring login, may be unavailable.
4. Management of Personal Information
We strive to prevent unauthorized access to, and loss, destruction, falsification, or leakage of, personal information, and take the necessary measures. Personal information that is no longer needed is promptly disposed of or erased.
5. Provision to Third Parties
We do not disclose or provide users’ personal information to third parties. However, we may provide personal information without the provider’s consent in the following cases:
- Where consent for disclosure or provision to third parties has been obtained from the provider.
- Where we judge that the provider may cause harm to a third party.
- Where disclosure or provision is requested by a court, public prosecutors, the police, a bar association, or an authority with equivalent powers.
- Where disclosure or provision is permitted by law.
- Where part of our operations, including the use of personal information, is outsourced to ensure smooth operations (in which case we require and supervise strict management of personal information by the contractor).
- Where information is provided to public health centers, medical institutions, or related public agencies to prevent the spread of infectious diseases such as COVID-19.
6. Confirmation, Correction, and Deletion
When the provider of personal information requests its disclosure, correction, or deletion, we will promptly confirm the details and respond.
7. Revisions to This Privacy Policy
This policy may be changed without notice to users.
Except where we separately provide otherwise, the revised policy takes effect when posted on this site.
8. Inquiries About This Privacy Policy
For inquiries about personal information or this privacy policy, please contact us here.